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North Carolina Symphony

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About Us

Employment

Harp (substitute list)

We are pleased to announce that the North Carolina Symphony is now accepting tape auditions for the Harp substitute list.

Please submit a video recording of these excerpts to be considered.

Please follow the recording guidelines outlined below and let us know if you have any questions.

Recording guidelines:

  • It is preferred that the recording be submitted as an MP4 file shared using Dropbox or Microsoft OneDrive. If these formats are not possible, please reply to this email to discuss other options.
  • The excerpts must be recorded in one continuous take.
  • The excerpts must be played in the order of the list.
  • The applicant should be in the frame for the entire duration, and there should be no speaking during the recording.

Recording links may be sent to auditions@ncsymphony.org. Please include “Harp Tape” in the subject line. Recordings will be reviewed and converted to audio-only recordings (anonymized) by staff before being reviewed by the committee.

All Materials are due by May 10, 2026. Materials received after this deadline will not be considered. We will notify candidates of the audition results around May 30, 2026.

Here is some 2026/27 season information for your reference.

  • The per-service rate is $216.60 (base rate)
  • There is an additional 20% Principal overscale when playing the Harp I part or when there is only one Harp on the program.
Please don’t hesitate to reach out if you have any questions.

Email only, no phone calls, please!

Donor Relations & Events Manager

Immediate Opening April 2026

POSITION SUMMARY

The Donor Relations & Events Manager organizes and executes all fundraising events and stewardship projects, increases donor engagement, helps the department achieve revenue and patron value goals, ensures effective and timely communication between key internal and external stakeholders, and provides high level administrative support in all areas of work assignments.

MAJOR RESPONSIBILITIES

EVENTS AND BENEFITS MANAGEMENT
With the guidance of the Vice President of Philanthropy and the Assistant Vice President of Philanthropy, plan, manage, and help execute all fundraising, donor benefit, cultivation, stewardship, recognition, and sponsor events.

  • Create and manage the master Philanthropy events calendar and track fundraising progress.
  • Organize volunteer fundraising committee meetings, including preparation and follow-up.
  • Develop, track, and reconcile budgets.
  • Manage event and donor room logistics, including contracts and communications with vendors, catering, set-up, and other related details.
  • Develop timelines and briefings to ensure events run smoothly and deadlines are met.
  • Request and manage data-informed invitation lists.
  • Manage the design and production of invitations, envelopes, name tags, signage, event programs, and supporting materials.
  • Manage event invitations, RSVPs, and participant communications.
  • In collaboration with Events Consultant, coordinate and manage day-of event execution.
  • Organize and maintain files of Philanthropy photos; propose and manage event follow-up plans.
  • Lead event debriefing meetings, track feedback, and recommend future improvements.
  • Monitor community events for donor interest and identify potential scheduling conflicts.

STEWARDSHIP
With the guidance of the Assistant Vice President of Philanthropy and in partnership with the Annual Giving Manager and Senior Director of Corporate & Foundation Giving:

  • Facilitate donor and sponsor benefits arrangements including Open Rehearsals, VIP parking, and delivery of sponsor tickets and benefits.
  • Manage all stewardship projects and mailings.
  • Respond to donor requests including ticket exchanges, donations, and stock transfer information, and assist with benefits fulfillment and other VIP needs.

ADMINISTRATION

  • Schedule Philanthropy team meetings, and prepare agendas and fundraising dashboards.
  • Monitor department budget and expenses, process invoices, ensure monthly reconciliation.
  • Maintain inventory of department supplies.
  • Assist with preparing printed and digital materials to support the department’s work.
  • Enter contact memos and assist with keeping the donor database current and accurate.
  • Ensure letters, proposals, and reports are copied, filed, and mailed in a timely manner; maintain thorough and accurate hard-copy and digital donor files.
  • Serve as back-up to the Executive Assistant to the President & CEO as needed.
  • Perform concert duty and other responsibilities or assignments as needed.
QUALIFICATIONS
  • At least two years of fundraising, events, or non-profit experience, preferably with a performing arts or cultural institution
  • Strong organizational and project management skills with attention to detail and the ability to meet deadlines while managing multiple priorities and timelines
  • Excellent written and verbal communication skills
  • Desire to work in a fast-paced, collaborative, and supportive work environment where innovation and initiative are valued
  • Strong critical thinking skills with excellent judgment and professionalism
  • Ability to support and implement the mission, vision and values of the North Carolina Symphony; knowledge of, and interest in, orchestral music or performing arts
  • Proficiency in Microsoft Office programs including Teams and Copilot, Zoom, and donor databases
  • Ability to travel and work outside traditional office hours
  • Bachelor’s degree required
  • An equivalent combination of education and experience
  • An equivalent combination of education and experience

This is a full-time salaried position based in the Triangle region of North Carolina. The salary is $50,000. The benefits package includes health insurance through Blue Cross and Blue Shield of North Carolina, long-term disability coverage, life insurance, an employee assistance program, and voluntary vision and dental insurance. Enrollees in our optional 403(b) retirement plan receive an employer match and our Health Savings Account offering provides a bi-annual employer contribution.

  • Because driving between worksites and to various locations may be a central function of the position, administrative staff must maintain a valid driver’s license and have reliable transportation.
  • Applicants must be authorized to legally work in the United States.
TO APPLY

Email cover letter, resume, three references, and a writing sample (solicitation, proposal, or stewardship report) to:

Rebecca Gunn, Assistant Vice President of Philanthropy

humanresources@ncsymphony.org

No phone calls, please.

Marketing & Philanthropy Internship (Unpaid)

Ongoing Availability

THE POSITION

Designed to provide meaningful, hands-on experience in the live performing arts industry, the North Carolina Symphony Marketing & Philanthropy Internship program offers students and recent graduates meaningful, real-world experience, opportunities to develop professional skills, and the chance to contribute to enhancing concert experiences for audiences, sponsors, donors, and supporters. Interns work alongside dedicated professionals while supporting the daily operations and mission of North Carolina’s premier orchestra.

MARKETING:

Concert Support & Audience Research

  • Assist with audience engagement initiatives at concerts, including preparation and on-site support for NCS activation tables, the Picnic of the Week contest, costume contests, and other promotional activities.
  • Provide exceptional customer service and patron support during concerts and events
  • Research opportunities to reach and engage new audiences
  • Archive and maintain concert and attendance data
  • Audit website and social media to identify opportunities for improvement
  • Assist with in-office projects including box office mailings and administrative support
PHILANTHROPY:

Stewardship & Research

  • Support on-site activation for Summerfest presenting sponsor UNC Health
  • Assist in managing sponsorship relations at summer concerts
  • Support direct mail initiatives
  • Conduct prospect research on individuals, foundations, and corporate partners
  • Draft and maintain donor and prospect profiles
  • Analyze donor and sponsor engagement trends and benefits, both locally and nationally
  • Support donor stewardship initiatives, campaign tasks, and special projects
  • Support sponsor benefit fulfillment activities
CANDIDATE REQUIREMENTS
  • Current undergraduate or graduate student, or recent graduate, with academic interests in marketing, communications, philanthropy, nonprofit management, business administration, arts administration, public relations, or a related field
  • Strong written and verbal communication skills
  • Excellent organizational skills, attention to detail, and ability to manage multiple assignments
  • Comfort working independently and collaboratively in a fast-paced environment
  • Proficiency with Microsoft Office Suite
  • Professional demeanor and interest in the performing arts, donor engagement, and audience development
  • Experience with research, customer service, event support, or nonprofit work is ideal
  • An equivalent combination of education and experience
OTHER CONSIDERATIONS

This is a non-exempt, part-time (10-20 hours/week), unpaid internship based in Raleigh, North Carolina. The internship is expected to be primarily in person and may include weekday hours, with occasional evening or weekend availability preferred for concerts, events, or special projects. The selected intern will receive meaningful hands-on experience, mentorship, and professional exposure to marketing and philanthropic operations within a statewide arts organization.
Applicants must be authorized to legally work in the United States. Reliable transportation is required for travel to worksites or performance venues, as needed.

TO APPLY

Please email your cover letter, résumé, and three references to Tiffany Haddock at
humanresources@ncsymphony.org

No phone calls, please.
Application Deadline: Open until filled

Information Processing and Database Coordinator

Immediate Opening (January 2026)

THE POSITION

The Information Processing and Database Coordinator is responsible for entering data into Archtics (patron database), managing data hygiene, and assisting with projects and campaigns. This position interacts with individual, corporate, and foundation donors to the North Carolina Symphony’s annual fund which supports a $21 million annual operating budget and a $47 million endowment fund.

MAJOR RESPONSIBILITIES
  • Enter and manage data for all individuals and organizations, including address updates, constituent demographics, biographical information, and relationship links.
  • Run data queries to extract information and export data to other software applications and for reports.
  • Produce reports and assist with general analysis of data as it relates to fundraising and donor recognition.
  • Respond to multiple user requests for database support, information, and reporting.
  • Prepare for and work during risk assessment audit and year-end audit, to include but not limited to reports, back-up, and analysis.
  • Conduct regular data hygiene to ensure data integrity.
  • Assist with projects and campaigns, including list pulls, trades, marketing e-blasts, and direct mail initiatives, as well as projects for telemarketing vendors.
  • Update weekly donor and ticket data.
  • Serve as back-up creating daily accounting batches of incoming pledges, gifts, and pledge payments; apply each to correct donor, campaign, and fund in accordance with department procedures
  • Serve as back-up creating acknowledgement letters for every pledge or gift entered into the database.
  • Provide training and usage assistance to staff on Archtics database, including answering questions about standard processes to new users.
  • Perform clerical work such as copying letters and processing mailings.
  • Collaborate with colleagues in the Philanthropy and Marketing Departments and attend team meetings, as necessary.
  • Cover responsibilities of Database Manager and Fulfillment Manager when that person is on vacation or sick leave.
  • Back-up HR and Business Systems Director with IT, phone systems, and office supplies when that person is on vacation or sick leave.
  • Attend and work out-of-office events as necessary, to include weekends and evenings.
  • Provide related assistance as required for special projects.

The duties listed above are not all-inclusive. The person in this position is expected to perform other work-related duties as assigned even though they may not be considered primary duties.

CANDIDATE REQUIREMENTS
  • Ability to manage multiple projects simultaneously
  • Strong data entry skills using a database management system
  • Excellent written, oral, and people skills
  • The ability to handle confidential information with appreciation for the importance of protection of the privacy of donors and prospects is vital
  • Ability to create and run reports and assist in analyzing data and information
  • Excellent mathematical and computer skills as well as proficiency with Microsoft Word and Excel are required. Experience creating PivotTables is strongly desired
  • Accuracy and impeccable attention to detail are essential. The ability to manage confidential information with appreciation for the importance of protection of the privacy of donors and prospects is vital
  • Excellent data entry and typing skills with proficiency in Microsoft Access and donor databases
  • Team-oriented, flexible, positive, personable, responsive and willing to learn
  • Ability to identify and resolve problems in a timely manner
  • Must be able to support and implement the mission, vision, and values of the North Carolina Symphony
  • Undergraduate degree with at least two years of experience in the non-profit field
OTHER CONSIDERATIONS
  • This is a full-time salaried position based in the Triangle region of North Carolina. The salary is $42,000 – $48,000 annually. The benefits package includes health insurance through Blue Cross and Blue Shield of North Carolina, long-term disability coverage, life insurance, an employee assistance program and voluntary vision and dental insurance. Enrollers in our optional 403(b) retirement plan receive an employer match and our Health Savings Account offering provides a bi-annual employer contribution.
  • • Because driving between worksites and to various locations may be a central function of the position, administrative staff must maintain a valid driver’s license and have reliable transportation.
  • Applicants must be authorized to legally work in the United States.
TO APPLY

Applicants are requested to send resume and cover letter to humanresources@ncsymphony.org and reference Information Processing and Database Coordinator in the subject line. Three references will be requested from all candidates invited to interview for this position. Compensation is competitive and negotiable, commensurate with experience.

No phone calls, please.

Application Deadline: February 13, 2026

Marketing Data Analyst

(Closes October 24, 2025)

THE POSITION
The North Carolina Symphony is seeking an enthusiastic team member to be part of our wonderful organization! The Marketing Data Analyst is a vital member of the Marketing & Audience Development Department and is responsible for providing consultative work requiring technical knowledge of marketing, sales, and promotional data. Responsibilities include gathering and analyzing patron transactional and engagement data to inform marketing strategies that reach ticket sales goals and develop audiences.

MAJOR RESPONSIBILITIES

  • Working knowledge of marketing concepts and procedures
  • Ability to analyze and interpret marketing and sales data to draw valid conclusions to inform marketing strategies
  • Ability to gather pertinent data from a variety of sources and to present it orally or in various written formats
  • Ability to deal successfully with a wide variety of people including stakeholders, staff, media and the general public.

CANDIDATE REQUIREMENTS

  • Demonstrated experience performing marketing, communications and engagement strategies
  • Demonstrated experience interpreting patron behavioral trends to build new audiences
  • Demonstrated experience conducting A/B testing to optimize marketing efforts
  • Demonstrated experience identifying and defining key performance indicators (KPIs)
  • Demonstrated experience recommending target audiences for promotional marketing campaigns.

OTHER CONSIDERATIONS

  • Must be able to work Monday through Friday, 8:30am-5:00pm and occasional evenings and weekends.
  • Must have a valid driver’s license issued from within the United States or be able to obtain one within 90 days of employment.

Bachelor’s degree in marketing, business administration, crop science, animal science, horticulture, home economics or related area of assignment from an appropriately accredited institution

AND

two years of experience in the related field;

OR

an equivalent combination of education and experience.

TO APPLY

Application information is available at this link.

Please watch our video here that walks you through each step of the application process. 
No phone calls please.

Director of Ticketing & Patron Services

THE POSITION
The Director of Ticketing & Patron Services is responsible for leading and managing ticketing operations for a $5M+ and growing ticketing operation, ensuring exceptional customer service. Utilizing data-driven sales approaches, the Director will collaborate across all departments to support institutional objectives and enhance the overall ticketing experience for patrons. The Director brings vision, innovation, and fluency in ticketing technology to optimize workflows, modernize systems, and elevate the patron experience across all platforms and venues.

This position oversees a team of full- and part-time staff and works closely with venue box offices and house management teams statewide to ensure consistent, high-quality service from ingress to egress. As a visible and public-facing leader, the Director frequently interacts with patrons, board members, VIPs, sponsors, and volunteers, and plays a critical role in shaping the overall patron journey.

MAJOR RESPONSIBILITIES

TICKETING OPERATIONS MANAGEMENT AND PATRON LOYALTY: 70%
• Cultivate a service culture that prioritizes learning, innovation, and exceptional customer care.
• Direct hiring, training, and supervision of all Box Office staff.
• Research, develop, and implement process improvements for ticketing, box office, and customer service operations.
• Ensure all customer-facing ticketing information is accurate, clear, and consistent across platforms.
• Supervise event setups, oversee seating manifests, and reconcile any discrepancies between ticket sales and finance.
• Respond promptly to customer and internal inquiries and resolve service issues.
• Oversee multiple concurrent projects, meeting deadlines while maintaining clear communication with stakeholders.
• Recommend and implement scalable technology solutions to enhance customer service and operational efficiency.
• Oversee volunteer concert greeters and related projects.

AUDIENCE DEVELOPMENT AND SALES: 20%
Drive annual statewide earned income and audience growth by meeting new-to-file, retention, and loyalty goals.
• Use data-driven insights to inform marketing and sales strategies.
• Monitor ticket inventory, including subscription seating, holds, and release schedules.
• Implement dynamic pricing strategy decisions.

OTHER RESPONSIBILITIES: 10%
• Provide daily reporting towards the achievement of goals.
• Perform other responsibilities or assignments as required, including evening and weekend concert duty across the state.

CANDIDATE REQUIREMENTS
• Minimum of five years’ experience in a senior box office or ticketing leadership role, preferably within a performing arts or cultural institution
• Advanced, hands-on expertise with ticketing systems (with preference for Archtics and Ticketmaster)
• Strong knowledge of ticketing technology and an active interest in emerging trends and innovations in the sector
• Proven success in supervising staff and managing high-volume ticket sales operations
• Demonstrated experience and success with customer service programs and data management
• Demonstrated ability to manage multiple projects simultaneously, balancing priorities and deadlines with strong organizational and problem-solving skills
• Experience with project management
• Excellent oral and written communication skills, with a collaborative, team-oriented approach
• Ability and willingness to work evenings and weekends for concert duty across the state
• Proficiency in Microsoft Word, Excel, OneDrive, Outlook, and PowerPoint
• Valid North Carolina driver’s license and ability to travel statewide
• Bachelor’s degree required

OTHER CONSIDERATIONS
• This is a full-time salaried position based in the Triangle region of North Carolina. The benefits package includes health insurance through Blue Cross and Blue Shield of North Carolina, long-term disability coverage, life insurance, an employee assistance program and voluntary vision and dental insurance. Enrollees in our optional 403(b) retirement plan receive an employer match and our Health Savings Account offering provides a bi-annual employer contribution.
• Because driving between worksites and to various locations may be a central function of the position, administrative staff must maintain a valid driver’s license and have reliable transportation.
• Applicants must be authorized to legally work in the United States.

TO APPLY
Please email cover letter and résumé to:
Emma Wall, Assistant VP of Marketing & Sales
ewall@ncsymphony.org
No phone calls please.

Learn more about the Symphony

THE ORGANIZATION
The mission of the North Carolina Symphony is to be North Carolina’s State orchestra, an orchestra achieving the highest level of artistic quality and performance standards and embracing its dual legacies of statewide service and music education.

Founded in 1932, the North Carolina Symphony (NCS) is a vital and honored component of North Carolina’s cultural life. Led by Grammy Award-winning Music Director Carlos Miguel Prieto, the professional musicians of the orchestra serve the 100 North Carolina counties each year, with more than 300 concerts, education programs, and community engagement offerings reaching adults and schoolchildren—in large and small communities—and in concert halls, auditoriums, gymnasiums, restaurants, clubs, and outdoor settings. NCS is proud to expand access to audiences around the globe through concerts and educational offerings available through the digital space.

NCS’s state headquarters venue is the spectacular Meymandi Concert Hall at the Martin Marietta Center for the Performing Arts in downtown Raleigh. The Symphony’s service across the state includes series in Chapel Hill, Wilmington, New Bern, and Moore County, as well as the Summerfest series at its summer home, the outdoor Koka Booth Amphitheatre in Cary. NCS brings some of the world’s greatest talents to North Carolina and embraces home-state artists from classical musicians to bluegrass bands, creating live music experiences distinctive to North Carolina. NCS is dedicated to giving voice to new art and has presented more than 50 U.S. or world premieres in its history.

Committed to engaging students of all ages across North Carolina, NCS leads one of the most extensive education programs of any symphony orchestra in the country—serving over 150,000 students each year. In alignment with the curriculum set by the North Carolina Department of Public Instruction, the Symphony provides training and resources for teachers, sends small ensembles into classrooms, and presents full-orchestra in-person and online Education Concerts that bring the fundamentals of music to life. Music Discovery for preschoolers combines music with storytelling, and at the middle and high school levels, students have opportunities to work directly with NCS artists and perform for NCS audiences.

The North Carolina Symphony is an equal opportunity employer. Employment decisions are based solely on the individual’s qualifications, merit, experience, and performance. NCS is proud to be a partner orchestra of the National Alliance for Audition Support.

THE AREA

The Symphony’s home base of Raleigh is the state’s capital, located in the Piedmont (central) region of North Carolina. Raleigh is the largest city in a 3,500 square mile Metropolitan area known as the Triangle (Raleigh / Durham / Chapel Hill) and is among the fastest-growing cities in the US. Raleigh is located approximately 140 miles from the Appalachian highlands and 130 miles from the Atlantic Coast, making the ease of a day trip to the mountains or the beach a unique benefit of living here. Located within the area is Research Triangle Park, home to several corporate and regional headquarters: Fidelity Investments, Duke Health, IBM, Red Hat, SAS, GlaxoSmithKline, and Cisco all have large presences, to name a few.

The home of many creative and well-educated citizens, Raleigh has been lauded as a “Best City for Business and Careers” by Fortune magazine and a “Best Place to Live in America” by Money magazine. It provides its people and businesses with a world-class combination of economic vitality, low unemployment, tremendous educational opportunity, environmental quality, and exceptional quality of life. The park system offers a vast network of recreational greenway trails that connect neighborhoods, and the housing market continues to be strong compared to national averages.

Thirteen institutions of higher education provide affordable and premium educational opportunities for adult and extension classes and a well-educated citizenry of students, graduates, and faculty. The Triangle is also an area of tremendous resources where cultural and performing arts organizations thrive. Other major institutions include the North Carolina Museum of Art, North Carolina Museum of History, Carolina Ballet, North Carolina Opera, American Dance Festival, Ackland Art Museum, Nasher Art Museum, Marbles Kids Museum, North Carolina Museum of Natural Sciences, Morehead Planetarium, and Carolina Performing Arts at UNC-Chapel Hill. There are film, music, dance and crafts festivals, local theater groups, and touring Broadway shows.

The Triangle is also a vital sports center. It is host to the NHL’s Stanley Cup-winning Carolina Hurricanes, minor league baseball’s Durham Bulls, and the sports programs of ACC members Duke University, University of North Carolina at Chapel Hill, and North Carolina State University.