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North Carolina Symphony

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About Us

Employment

No positions are available at this time. 

Information Processing and Database Coordinator

Immediate Opening (July 2025)

THE POSITION:

The Information Processing and Database Coordinator is responsible for entering data into Archtics (patron database), managing data hygiene, and assisting with projects and campaigns. This position interacts with individual, corporate, and foundation donors to the North Carolina Symphony’s annual fund which supports a $20 million annual operating budget and a $42 million endowment fund.

RESPONSIBILITIES:
  • Enter and manage data for all individuals and organizations, including address updates, constituent demographics, biographical information, and relationship links
  • Run data queries to extract information and export data to other software applications and for reports
  • Produce reports and assist with general analysis of data as it relates to fundraising and donor recognition
  • Respond to multiple user requests for database support, information, and reporting
  • Preparation for and work during risk assessment audit and year-end audit to include but not limited to reports, back-up, and analysis
  • Conduct regular data hygiene to ensure data integrity
  • Assist with projects and campaigns, including list pulls, trades, marketing e-blasts, and direct mail initiatives, as well as projects for telemarketing vendors.
  • Update weekly donor and ticket
  • Serve as back-up creating daily accounting batches of incoming pledges, gifts, and pledge payments; apply each to correct donor, campaign, and fund in accordance with department procedures
  • Serve as back-up creating acknowledgement letters for every pledge or gift entered into the database
  • Provide training and usage assistance to staff on Archtics database, including answering questions about standard processes to new users
  • Clerical work such as copying letters and processing mailings
  • Collaborate with colleagues in the Philanthropy and Marketing Departments and attend team meetings, as necessary
  • Cover responsibilities of Database Manager and Fulfillment Manager when that person is on vacation or sick leave
  • Back-up HR and Business Systems Director with IT, phone systems and office supplies when that person is on vacation or sick leave.
  • Attend and work out of office events as necessary, to include weekends and
  • Provide related assistance as required for special

The duties listed above are not all inclusive. The person in this position is expected to perform other work-related duties as assigned even though they may not be considered primary duties.

CANDIDATE REQUIREMENTS:
  • Ability to manage multiple projects simultaneously
  • Strong data entry skills using a database management system
  • Excellent written, oral, and people skills
  • The ability to handle confidential information with appreciation for the importance of protection of the privacy of donors and prospects is vital
  • Ability to create and run reports and assist in analyzing data and information
  • Excellent mathematical and computer skills as well as proficiency with Microsoft Word and Excel are required. Experience creating PivotTables is strongly desired
  • Accuracy and impeccable attention to detail are essential. The ability to manage confidential information with appreciation for the importance of protection of the privacy of donors and prospects is vital
  • Excellent data entry and typing skills with proficiency in Microsoft Access and donor databases
  • Team-oriented, flexible, positive, personable, responsive and willing to learn
  • Ability to identify and resolve problems in a timely manner
  • Must be able to support and implement the mission, vision, and values of the North Carolina Symphony
  • Undergraduate degree with at least two years of experience in the non-profit
OTHER CONISDERATIONS:
  • This is a full-time salaried position based in the Triangle region of North The salary is $42,000 – $48,000 annually. The benefits package includes health insurance through Blue Cross and Blue Shield of North Carolina, long-term disability coverage, life insurance, an employee assistance program and voluntary vision and dental insurance. Enrollers in our optional 403(b) retirement plan receive an employer match and our Health Savings Account offering provides a bi-annual employer contribution.
  • Because driving between worksites and to various locations may be a central function of the position, administrative staff must maintain a valid driver’s license and have reliable
  • Applicants must be authorized to legally work in the United
TO APPLY:

Applicants are requested to send resume and cover letter to humanresources@ncsymphony.org and reference Information Processing and Database Coordinator in the subject line. Three references will be requested from all candidates invited to interview for this position. Compensation is competitive and negotiable, commensurate with experience.

No phone calls, please.

Application Deadline: Friday, July 11, 2025

Learn more about the Symphony

THE ORGANIZATION
The mission of the North Carolina Symphony is to be North Carolina’s State orchestra, an orchestra achieving the highest level of artistic quality and performance standards and embracing its dual legacies of statewide service and music education.

Founded in 1932, the North Carolina Symphony (NCS) is a vital and honored component of North Carolina’s cultural life. Led by Grammy Award-winning Music Director Carlos Miguel Prieto, the professional musicians of the orchestra serve the 100 North Carolina counties each year, with more than 300 concerts, education programs, and community engagement offerings reaching adults and schoolchildren—in large and small communities—and in concert halls, auditoriums, gymnasiums, restaurants, clubs, and outdoor settings. NCS is proud to expand access to audiences around the globe through concerts and educational offerings available through the digital space.

NCS’s state headquarters venue is the spectacular Meymandi Concert Hall at the Martin Marietta Center for the Performing Arts in downtown Raleigh. The Symphony’s service across the state includes series in Chapel Hill, Wilmington, New Bern, and Moore County, as well as the Summerfest series at its summer home, the outdoor Koka Booth Amphitheatre in Cary. NCS brings some of the world’s greatest talents to North Carolina and embraces home-state artists from classical musicians to bluegrass bands, creating live music experiences distinctive to North Carolina. NCS is dedicated to giving voice to new art and has presented more than 50 U.S. or world premieres in its history.

Committed to engaging students of all ages across North Carolina, NCS leads one of the most extensive education programs of any symphony orchestra in the country—serving over 150,000 students each year. In alignment with the curriculum set by the North Carolina Department of Public Instruction, the Symphony provides training and resources for teachers, sends small ensembles into classrooms, and presents full-orchestra in-person and online Education Concerts that bring the fundamentals of music to life. Music Discovery for preschoolers combines music with storytelling, and at the middle and high school levels, students have opportunities to work directly with NCS artists and perform for NCS audiences.

The North Carolina Symphony is an equal opportunity employer. Employment decisions are based solely on the individual’s qualifications, merit, experience, and performance. NCS is proud to be a partner orchestra of the National Alliance for Audition Support.

THE AREA

The Symphony’s home base of Raleigh is the state’s capital, located in the Piedmont (central) region of North Carolina. Raleigh is the largest city in a 3,500 square mile Metropolitan area known as the Triangle (Raleigh / Durham / Chapel Hill) and is among the fastest-growing cities in the US. Raleigh is located approximately 140 miles from the Appalachian highlands and 130 miles from the Atlantic Coast, making the ease of a day trip to the mountains or the beach a unique benefit of living here. Located within the area is Research Triangle Park, home to several corporate and regional headquarters: Fidelity Investments, Duke Health, IBM, Red Hat, SAS, GlaxoSmithKline, and Cisco all have large presences, to name a few.

The home of many creative and well-educated citizens, Raleigh has been lauded as a “Best City for Business and Careers” by Fortune magazine and a “Best Place to Live in America” by Money magazine. It provides its people and businesses with a world-class combination of economic vitality, low unemployment, tremendous educational opportunity, environmental quality, and exceptional quality of life. The park system offers a vast network of recreational greenway trails that connect neighborhoods, and the housing market continues to be strong compared to national averages.

Thirteen institutions of higher education provide affordable and premium educational opportunities for adult and extension classes and a well-educated citizenry of students, graduates, and faculty. The Triangle is also an area of tremendous resources where cultural and performing arts organizations thrive. Other major institutions include the North Carolina Museum of Art, North Carolina Museum of History, Carolina Ballet, North Carolina Opera, American Dance Festival, Ackland Art Museum, Nasher Art Museum, Marbles Kids Museum, North Carolina Museum of Natural Sciences, Morehead Planetarium, and Carolina Performing Arts at UNC-Chapel Hill. There are film, music, dance and crafts festivals, local theater groups, and touring Broadway shows.

The Triangle is also a vital sports center. It is host to the NHL’s Stanley Cup-winning Carolina Hurricanes, minor league baseball’s Durham Bulls, and the sports programs of ACC members Duke University, University of North Carolina at Chapel Hill, and North Carolina State University.

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