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The Personnel Coordinator provides administrative and operational support to the Director of Orchestra Personnel on day-to-day orchestra operations. This is not a remote work position. In consultation with the Director of Orchestra Personnel, this position coordinates and manages orchestra and audition logistics. The Personnel Coordinator is part of the Artistic Operations team.
Please email your cover letter, résumé, and three references. Application materials can be sent to:
Hsing-I Ho, Director of Orchestra Personnel
humanresources@ncsymphony.org
No phone calls, please.
Application Deadline: October 31, 2026
The North Carolina Symphony is seeking a skilled, reliable photographer to help document the energy and artistry of the 2026–2027 concert season. This contract role is ideal for a photographer with experience capturing live performance, audience engagement, and special event moments in a polished, professional style. Assignments will primarily take place on Friday evenings, with the full concert schedule shared with candidates who are called back. NCS seeks proposals from professional photographers interested in providing part-time, contract concert photography services during the 2026–2027 season. Assignments will be offered on a per-concert or per-event basis, with approximately 40 concert and special event engagements anticipated throughout the season. The photographer will document live performances, guest artists, conductors, audience engagement, sponsor recognition, lobby and pre-concert activities, and other special moments in a professional concert setting.
Other responsibilities include: discreetly capturing images in low-light live performance environments; providing a curated gallery of professionally edited images for each assignment; delivering high-resolution JPEG files suitable for print and digital use; completing basic color correction and image editing; meeting agreed-upon delivery timelines; and providing images suitable for marketing, fundraising, public relations, social media, website, educational, archival, and other organizational uses.
Please submit the following materials electronically: professional biography or résumé; description of relevant concert, performing arts, or event photography experience; portfolio link showcasing comparable work; equipment list; general availability for evening and weekend assignments, with Friday evenings generally required; two professional references; and any additional information relevant to the photographer’s qualifications. The concert schedule will be shared with candidates who are called back during the proposal review process.
Application materials can be sent to: mpate@ncsymphony.org
No phone calls, please.
Application Deadline: August 31, 2026
Ongoing Availability
Designed to provide meaningful, hands-on experience in the live performing arts industry, the North Carolina Symphony Marketing & Philanthropy Internship program offers students and recent graduates meaningful, real-world experience, opportunities to develop professional skills, and the chance to contribute to enhancing concert experiences for audiences, sponsors, donors, and supporters. Interns work alongside dedicated professionals while supporting the daily operations and mission of North Carolina’s premier orchestra.
Concert Support & Audience Research
Stewardship & Research
This is a non-exempt, part-time (10-20 hours/week), unpaid internship based in Raleigh, North Carolina. The internship is expected to be primarily in person and may include weekday hours, with occasional evening or weekend availability preferred for concerts, events, or special projects. The selected intern will receive meaningful hands-on experience, mentorship, and professional exposure to marketing and philanthropic operations within a statewide arts organization.
Applicants must be authorized to legally work in the United States. Reliable transportation is required for travel to worksites or performance venues, as needed.
Please email your cover letter, résumé, and three references to Tiffany Haddock at
humanresources@ncsymphony.org
No phone calls, please.
Application Deadline: Open until filled
(Closes October 24, 2025)
THE POSITION
The North Carolina Symphony is seeking an enthusiastic team member to be part of our wonderful organization! The Marketing Data Analyst is a vital member of the Marketing & Audience Development Department and is responsible for providing consultative work requiring technical knowledge of marketing, sales, and promotional data. Responsibilities include gathering and analyzing patron transactional and engagement data to inform marketing strategies that reach ticket sales goals and develop audiences.
MAJOR RESPONSIBILITIES
CANDIDATE REQUIREMENTS
OTHER CONSIDERATIONS
Bachelor’s degree in marketing, business administration, crop science, animal science, horticulture, home economics or related area of assignment from an appropriately accredited institution
AND
two years of experience in the related field;
OR
an equivalent combination of education and experience.
TO APPLY
Application information is available at this link.
Please watch our video here that walks you through each step of the application process.
No phone calls please.
THE POSITION
The Director of Ticketing & Patron Services is responsible for leading and managing ticketing operations for a $5M+ and growing ticketing operation, ensuring exceptional customer service. Utilizing data-driven sales approaches, the Director will collaborate across all departments to support institutional objectives and enhance the overall ticketing experience for patrons. The Director brings vision, innovation, and fluency in ticketing technology to optimize workflows, modernize systems, and elevate the patron experience across all platforms and venues.
This position oversees a team of full- and part-time staff and works closely with venue box offices and house management teams statewide to ensure consistent, high-quality service from ingress to egress. As a visible and public-facing leader, the Director frequently interacts with patrons, board members, VIPs, sponsors, and volunteers, and plays a critical role in shaping the overall patron journey.
MAJOR RESPONSIBILITIES
TICKETING OPERATIONS MANAGEMENT AND PATRON LOYALTY: 70%
• Cultivate a service culture that prioritizes learning, innovation, and exceptional customer care.
• Direct hiring, training, and supervision of all Box Office staff.
• Research, develop, and implement process improvements for ticketing, box office, and customer service operations.
• Ensure all customer-facing ticketing information is accurate, clear, and consistent across platforms.
• Supervise event setups, oversee seating manifests, and reconcile any discrepancies between ticket sales and finance.
• Respond promptly to customer and internal inquiries and resolve service issues.
• Oversee multiple concurrent projects, meeting deadlines while maintaining clear communication with stakeholders.
• Recommend and implement scalable technology solutions to enhance customer service and operational efficiency.
• Oversee volunteer concert greeters and related projects.
AUDIENCE DEVELOPMENT AND SALES: 20%
Drive annual statewide earned income and audience growth by meeting new-to-file, retention, and loyalty goals.
• Use data-driven insights to inform marketing and sales strategies.
• Monitor ticket inventory, including subscription seating, holds, and release schedules.
• Implement dynamic pricing strategy decisions.
OTHER RESPONSIBILITIES: 10%
• Provide daily reporting towards the achievement of goals.
• Perform other responsibilities or assignments as required, including evening and weekend concert duty across the state.
CANDIDATE REQUIREMENTS
• Minimum of five years’ experience in a senior box office or ticketing leadership role, preferably within a performing arts or cultural institution
• Advanced, hands-on expertise with ticketing systems (with preference for Archtics and Ticketmaster)
• Strong knowledge of ticketing technology and an active interest in emerging trends and innovations in the sector
• Proven success in supervising staff and managing high-volume ticket sales operations
• Demonstrated experience and success with customer service programs and data management
• Demonstrated ability to manage multiple projects simultaneously, balancing priorities and deadlines with strong organizational and problem-solving skills
• Experience with project management
• Excellent oral and written communication skills, with a collaborative, team-oriented approach
• Ability and willingness to work evenings and weekends for concert duty across the state
• Proficiency in Microsoft Word, Excel, OneDrive, Outlook, and PowerPoint
• Valid North Carolina driver’s license and ability to travel statewide
• Bachelor’s degree required
OTHER CONSIDERATIONS
• This is a full-time salaried position based in the Triangle region of North Carolina. The benefits package includes health insurance through Blue Cross and Blue Shield of North Carolina, long-term disability coverage, life insurance, an employee assistance program and voluntary vision and dental insurance. Enrollees in our optional 403(b) retirement plan receive an employer match and our Health Savings Account offering provides a bi-annual employer contribution.
• Because driving between worksites and to various locations may be a central function of the position, administrative staff must maintain a valid driver’s license and have reliable transportation.
• Applicants must be authorized to legally work in the United States.
TO APPLY
Please email cover letter and résumé to:
Emma Wall, Assistant VP of Marketing & Sales
ewall@ncsymphony.org
No phone calls please.
THE ORGANIZATION
The mission of the North Carolina Symphony is to be North Carolina’s State orchestra, an orchestra achieving the highest level of artistic quality and performance standards and embracing its dual legacies of statewide service and music education.
Founded in 1932, the North Carolina Symphony (NCS) is a vital and honored component of North Carolina’s cultural life. Led by Grammy Award-winning Music Director Carlos Miguel Prieto, the professional musicians of the orchestra serve the 100 North Carolina counties each year, with more than 300 concerts, education programs, and community engagement offerings reaching adults and schoolchildren—in large and small communities—and in concert halls, auditoriums, gymnasiums, restaurants, clubs, and outdoor settings. NCS is proud to expand access to audiences around the globe through concerts and educational offerings available through the digital space.
NCS’s state headquarters venue is the spectacular Meymandi Concert Hall at the Martin Marietta Center for the Performing Arts in downtown Raleigh. The Symphony’s service across the state includes series in Chapel Hill, Wilmington, New Bern, and Moore County, as well as the Summerfest series at its summer home, the outdoor Koka Booth Amphitheatre in Cary. NCS brings some of the world’s greatest talents to North Carolina and embraces home-state artists from classical musicians to bluegrass bands, creating live music experiences distinctive to North Carolina. NCS is dedicated to giving voice to new art and has presented more than 50 U.S. or world premieres in its history.
Committed to engaging students of all ages across North Carolina, NCS leads one of the most extensive education programs of any symphony orchestra in the country—serving over 150,000 students each year. In alignment with the curriculum set by the North Carolina Department of Public Instruction, the Symphony provides training and resources for teachers, sends small ensembles into classrooms, and presents full-orchestra in-person and online Education Concerts that bring the fundamentals of music to life. Music Discovery for preschoolers combines music with storytelling, and at the middle and high school levels, students have opportunities to work directly with NCS artists and perform for NCS audiences.
The North Carolina Symphony is an equal opportunity employer. Employment decisions are based solely on the individual’s qualifications, merit, experience, and performance. NCS is proud to be a partner orchestra of the National Alliance for Audition Support.
THE AREA
The Symphony’s home base of Raleigh is the state’s capital, located in the Piedmont (central) region of North Carolina. Raleigh is the largest city in a 3,500 square mile Metropolitan area known as the Triangle (Raleigh / Durham / Chapel Hill) and is among the fastest-growing cities in the US. Raleigh is located approximately 140 miles from the Appalachian highlands and 130 miles from the Atlantic Coast, making the ease of a day trip to the mountains or the beach a unique benefit of living here. Located within the area is Research Triangle Park, home to several corporate and regional headquarters: Fidelity Investments, Duke Health, IBM, Red Hat, SAS, GlaxoSmithKline, and Cisco all have large presences, to name a few.
The home of many creative and well-educated citizens, Raleigh has been lauded as a “Best City for Business and Careers” by Fortune magazine and a “Best Place to Live in America” by Money magazine. It provides its people and businesses with a world-class combination of economic vitality, low unemployment, tremendous educational opportunity, environmental quality, and exceptional quality of life. The park system offers a vast network of recreational greenway trails that connect neighborhoods, and the housing market continues to be strong compared to national averages.
Thirteen institutions of higher education provide affordable and premium educational opportunities for adult and extension classes and a well-educated citizenry of students, graduates, and faculty. The Triangle is also an area of tremendous resources where cultural and performing arts organizations thrive. Other major institutions include the North Carolina Museum of Art, North Carolina Museum of History, Carolina Ballet, North Carolina Opera, American Dance Festival, Ackland Art Museum, Nasher Art Museum, Marbles Kids Museum, North Carolina Museum of Natural Sciences, Morehead Planetarium, and Carolina Performing Arts at UNC-Chapel Hill. There are film, music, dance and crafts festivals, local theater groups, and touring Broadway shows.
The Triangle is also a vital sports center. It is host to the NHL’s Stanley Cup-winning Carolina Hurricanes, minor league baseball’s Durham Bulls, and the sports programs of ACC members Duke University, University of North Carolina at Chapel Hill, and North Carolina State University.